Terms and Conditions

Shipping

David Weeks Studio coordinates domestic shipments using UPS Ground. All orders will be processed and shipped within two business days.

Returns/Exchanges

Returns can be made within 30 days of the date of purchase. After 30 days, unfortunately we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In order to complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send an email notification that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first contact your credit card company and your bank - it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at info@davidweeksstudio.com.

Shipping
To return your product, please:

1. Send an e-mail to info@davidweeksstudio.com, explaining the reasons for your return or exchange request.

2. Ship your product to:

David Weeks Studio
38 Walker Street
New York, NY 10013

You will be responsible for paying the shipping costs to return your item. Shipping costs are non-refundable. If you are requesting an exchange, any additional shipping costs will be also be the responsibility of the customer. Depending on where you live, the time it will take for your exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance as we are not responsible for items lost in transit.

Privacy Policy

We take your privacy very seriously at David Weeks Studio. We do not sell nor share any personal data collected with any outside agency or organization other than as necessary to complete your business transactions (such as credit card processing or shipping address). We do not store any credit card data in any form on our website. Such data is discarded immediately following the completion of the credit card transaction.
 
We may at times send you information about sales or other events. You may opt out of such contact by replying and requesting removal from our mailing list.
 
We retain account information such as email address, name, and address on our system to make your shopping and ordering experience faster and more convenient. Such information can be removed from our system by sending an e-mail request to info@davidweeksstudio.com. We implement a variety of security measures to maintain the safety of your personal information when you place an order. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special rights to such systems; this information will be kept confidential.